Frequently Asked Billing Questions
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How do I change my credit card number?
You can log into our customer payment portal at the link below. You will be able to edit your card information there.
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When will my monthly payment come out?
Our monthly payments are automatically charged on the day you registered for band. For example if you registered on May 18th, your payment would come out the 18th of each month starting in September.
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Who can I contact with billing questions?
Our billing specialist, Nicole Parris-Jacobs will be happy to answer any questions you might have. You can reach her by email at billing@encoreensembles.com or by phone (call or text) at 952-836-9730
Nicole works as a staff accountant during the day so she will get back to you as soon as possible. Please be sure to leave a message.